Description
How To Create a Memorable Patient Experience In YOUR Practice!
More patients, more treatment, more referrals, higher revenues, and more fun!!!
Friday November 15, 2024 Time: 9am to 1pm
4 Ceu’s
Location: 7 Spielman Road, Fairfield, NJ 07004
We all want patients who say “yes” to treatment, show up on time, consistently reappoint, refer friends and family members and more. It’s not that difficult to accomplish, and it all begins with providing a memorable patient experience – from the time they call on the phone until the time they leave with a beautiful smile!
This fun, fast-paced course is perfect for all doctors and team members who want to easily take their practice to a level they never thought possible! In this course Dr. Madow takes a “deep dive” into steps that can turn any practice into one that is highly productive, extremely profitable, patient-centric, team oriented, and FUN! Plus, everyone will laugh so much they won’t believe they’re at a dental seminar!
Here are some of the things attendees will learn:
• Why patients say “no” to treatment and how to change that forever!
• Dr. Madow’s special secret for NEVER running late in your practice!
• The first thing to do when someone calls to cancel. It may seem counterintuitive, but it saves
90% of these callers!
• How to get tons of referrals without begging, pleading, or sounding desperate!
• Happy team, happy patients, happy doctor? We’ll show you how!
• Increase your case acceptance with the “Ninety Second, No Pressure, $15,000 Treatment
Plan!”
• Why not collect 100%? Here’s the simplest and best financial policy.
• The “magic phrase” that MUST be said at every new patient appointment!
• One simple phone call that can lower your overhead by thousands every month!
• Ten “Dumb Things” dentists do, and how to fix them!
• The absolute best answer when a patient asks “How long will this last?” It gets them to say
“Let’s schedule it!”
• Is your practice “Calibrated?” If not, you are losing patients and treatment.
• Five things that are wrong with your dental website and how to fix them immediately!
• The supercharged patient-friendly exam that gets patients to ask for treatment before you say a word!
Why the “new patient fix” is so dangerous and how to get rid of it.
• Two “Obvious Secrets” to case acceptance. Learning them changes everything!
• An amazing story that will change the way you look at dentistry forever!
• Much, much more!
Objectives
• Attendees will learn how to provide an incredibly memorable patient experiences that will
enhance the success of the practice.
• Participants will be shown the proper way to discuss treatment needs with patients in order to
increase treatment plan acceptance rate.
• We will learn how to generate more new patients, keep existing ones happy, develop true
teamwork within the practice, and increase practice revenues.
Instructor: Dr. Richard Madow
In 1989, Dr. Richard Madow co- founded The Madow Center For Dental Practice Success with the
goal of helping his fellow dentists and team members achieve success and happiness in their
practices. Having been named a “Leader In Dental Consulting” by Dentistry Today for many years
running, his publications, articles and blogs are some of the most popular in the dental profession and
have reached over 100,000 practices across the world! Known for his hilarious and spontaneous
style, Rich has lectured to standing room only crowds in practically every major city in The United
States and Canada, teaching dentists and team members how to enjoy their careers, supercharge
their practices, define and create their own personal success, increase profitability, and have more
fun than ever before
